Delete Your Account
Last Updated: October 2026
This page explains how to permanently delete your Strictly Moris account and all associated data, and what happens to that data. Strictly Moris is a Mauritius-based mobile app operated by Strictly Zenko Ltd under the laws of the Republic of Mauritius.
1. Delete your account from the app
If you have the Strictly Moris app installed, you can delete your account and all associated data yourself at any time:
- Open the Strictly Moris app and sign in.
- Go to the Account tab.
- Scroll down and tap Delete Account.
- Confirm when prompted (on iPhone you type DELETE to confirm; on Android you confirm in a two-step dialog).
Your account and data are deleted immediately and permanently. This action cannot be undone.
2. Request deletion without the app
If you no longer have the app installed, you can still request deletion. Email us at support@strictlymoris.mu from the email address registered to your account, with the subject line “Delete my account”.
We will verify the request and delete your account and associated data within 30 days, and confirm by email once it is done.
3. What data is deleted
When your account is deleted, we permanently remove everything tied to it, including:
- Your profile: name, email address, phone number, and avatar photo.
- Your listings (business, service, or activity) and all of their photos and uploaded documents.
- Any events, menu items, and class sessions attached to your listings.
- Your messages and conversations.
- Your saved items, notifications, reports you submitted, and pending edit drafts.
- Engagement metrics recorded for your listings (views, taps, and similar).
4. What is kept, and for how long
Once deletion completes, we keep only two kinds of record: reports other users made about you or your listings, with any messages they captured as evidence, and our record of moderation decisions. We keep them for as long as needed to keep the service safe and to deal with possible legal claims.
If you sent a listing from our website, our record of it (your email address, phone number and which listing it became) is not part of your account: it is kept for up to 90 days after our decision, as section 13 of our Privacy Policy says, and you can ask us to delete it sooner.
Residual copies that may exist in encrypted, secure backups are purged within 30 days, after which they are permanently gone.
We may keep fully anonymized records that can no longer be linked to you, and any records we are legally required to retain.
5. Contact us
If you have any questions about deleting your account or your data, contact us at support@strictlymoris.mu. Our Privacy Policy, at strictlymoris.mu/privacy, describes everything we hold and how long we keep it.