Support

1. Contact us

For any question, problem, or feedback about the Strictly Moris app, email us at strictlymoris@gmail.com.

To help us resolve your issue quickly, please include:

• The email address of your Strictly Moris account.
• Your device and operating system (e.g. iPhone 14, iOS 18).
• A short description of what happened, and screenshots if possible.

2. Common questions

• Forgot your password? — On the login screen, tap “Forgot Password” and we'll email you a secure reset link.
• Want to delete your account? — You can delete it directly in the app (Account tab → Delete Account) or by email; see strictlymoris.mu/delete-account for the full steps.
• Submitted a listing but can't see it publicly? — New listings and edits are reviewed by our team before going live. You'll get a notification once yours is approved.
• Found an inappropriate listing or message? — Use the flag icon on any listing, or the report option in a chat's menu. Reports are reviewed by our moderation team.
• Not receiving notifications? — Check that notifications are enabled for Strictly Moris in your device settings, and in the app under Account → Notifications.

3. Response time

We typically reply within 1–2 business days (Mauritius time). Reports of inappropriate content are prioritised.

4. Legal

For details on how we handle your data, see our Privacy Policy at strictlymoris.mu/privacy. For the rules of using the app, see our Terms of Service at strictlymoris.mu/terms.